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Privacy Policy

Thai Sarakham (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our services.

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1. Information We Collect

When you use our website or services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery/billing address, and payment details.

  • Order Information: Details of food orders, preferences, and transaction history.

  • Technical Information: IP address, browser type, device information, and website usage data (via cookies or similar technologies).​

 

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and delivering your food orders.

  • Communicating with you about your order, promotions, or updates.

  • Improving our website, menu offerings, and customer service.

  • Ensuring secure payments and preventing fraudulent activity.

  • Complying with legal obligations.​

 

3. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information in the following cases:

  • Service Providers: With trusted third parties (e.g., payment processors, delivery partners) to complete your transactions.

  • Legal Requirements: If required by law, regulation, or government request.

  • Business Transfers: In case of a merger, sale, or transfer of assets, your information may be transferred.​

 

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalize content. You can manage or disable cookies in your browser settings, though some features may not function properly without them.

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5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. 

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6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing the information we hold about you.

  • Requesting corrections or updates.

  • Requesting deletion of your personal information (subject to legal and business requirements).

  • Opting out of marketing communications at any time.​

 

7. Third-Party Links

Our website may contain links to third-party websites (For example, Facebook and/or Instagram). We are not responsible for the privacy practices or content of these websites.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

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Thai Sarakham
Farmers Arms,

Liphill Bank Rd,

Holmfirth HD9 2LR


01484 685743

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