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Terms & Conditions

Welcome to Thai Sarakham. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before placing an order or using our site.

 

1. General

  • These Terms and Conditions govern your use of our website and services.

  • By using our services, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to update or change these Terms at any time. Continued use of our website after changes indicates acceptance of the revised Terms.


2. Ordering

  • Orders may be placed online, by phone, or in person (where applicable).

  • Once an order is placed, you will receive confirmation. If you do not receive confirmation, please contact us.

  • We reserve the right to refuse or cancel an order if an item is unavailable, in case of technical errors, or for any reason we deem necessary.


3. Prices and Payment

  • All prices are displayed in [insert pounds sterling] and include applicable taxes unless otherwise stated.

  • Payment must be made at the time of ordering via the payment methods we accept.

  • We take reasonable care to ensure payment information is secure but are not liable for any losses resulting from unauthorized access to your data unless caused by our negligence.


4. Delivery and Collection

  • Delivery times are estimates and may vary depending on location, traffic, or weather conditions.

  • Customers are responsible for providing accurate delivery details. Incorrect information may result in delays or failed delivery.

  • Once delivered or collected, the food is your responsibility.


5. Allergies and Dietary Requirements

  • Please inform us of any allergies or dietary restrictions before ordering.

  • While we take care in food preparation, we cannot guarantee that our food is free from cross-contamination (e.g., nuts, gluten, shellfish).


6. Cancellations and Refunds

  • Orders may be cancelled before preparation begins. Once preparation has started, cancellations may not be possible.

  • Refunds are issued only at our discretion, depending on the circumstances.

  • If you are unsatisfied with your order, please contact us promptly so we can address your concern.


7. Website Use

  • You agree not to misuse our website by attempting unauthorized access, introducing harmful material, or disrupting service.

  • Content on our site (menu, images, text) is owned by Thai Sarakham and may not be copied or used without permission.


8. Limitation of Liability

  • Thai Sarakham is not liable for indirect or consequential losses arising from the use of our services.

  • Our maximum liability to you for any claim is limited to the value of the order in question.


9. Governing Law

  • These Terms and Conditions are governed by the laws of England & Wales

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